Terms of Use

These Terms apply to all visitors, registered users, companies, labs, suppliers, operators, administrators and other parties accessing or using the platform. They govern your use of public pages, directories, request forms, account areas, dashboards, internal messaging functions and other services offered under B2B.repair.

By using the platform, you confirm that you have read and accepted these Terms. If you use the platform on behalf of an organization, you represent that you have authority to bind that organization.

Some platform features require an account. You must provide accurate and current information and keep it updated.

• You may not register using false or misleading information.
• You are responsible for maintaining credential confidentiality.
• You are responsible for activity under your account, except where caused by our own fault.
• We may require identity or business verification for some account types.

B2B.repair provides listing infrastructure, workflow tools, request routing, communication features and related operational support. Unless expressly agreed otherwise in writing, B2B.repair is not the repair provider, logistics provider, insurer, guarantor or direct service contractor for individual repair jobs.

You agree to use the platform lawfully, professionally and in good faith. You are responsible for the accuracy of content you submit or publish.

• Requests must describe the issue and scope as accurately as reasonably possible.
• Listings, profiles and claims must not be misleading or deceptive.
• You must not impersonate any person or organization.
• You remain responsible for your own procurement, compliance and internal approvals.

Users may create business listings, profiles, service descriptions, logos, images and related content. You are responsible for ensuring that such content is accurate, lawful and non-infringing.

We may standardize, categorize, review, decline or remove listing content where necessary for platform integrity, clarity, compliance or user protection.

The platform may allow companies to create requests and allow labs or other parties to submit bids, estimates, timelines, assumptions or availability information.

Any bid, timeline, quotation, estimate or message is the responsibility of the party that submitted it. B2B.repair does not independently verify every user statement and does not guarantee a response to every request.

Some services may be free, while others may be subject to subscription fees, lead fees, enterprise fees or separate commercial terms.

• Applicable pricing will be described in the relevant plan, agreement, invoice or order form.
• Late or failed payments may result in restricted access or account suspension.
• Taxes, duties or third-party costs may apply depending on your use case.

• No scraping, harvesting or unauthorized automated extraction except where permitted.
• No reverse engineering, probing or unauthorized security testing.
• No malware, spam, phishing, fake bids or deceptive conduct.
• No abuse of workflows, platform metrics or listing systems.

The platform, including software, interfaces, branding, design, database structure and related materials, is owned by or licensed to B2B.repair unless stated otherwise.

You retain rights in content you submit, but grant us a non-exclusive license to host, display, adapt and use that content as necessary to operate, improve and secure the platform.

Our handling of personal data is governed by our Privacy Policy and, where applicable, separate data processing terms. You are responsible for ensuring that data you upload may lawfully be shared and processed through the platform.

We may update, improve, suspend or discontinue parts of the platform at any time. We do not guarantee uninterrupted or error-free availability, although we aim to operate the service with reasonable care.

The platform is provided on an “as is” and “as available” basis, to the maximum extent permitted by law. Except where explicitly agreed in writing, B2B.repair disclaims warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted availability.

To the fullest extent permitted by law, B2B.repair will not be liable for indirect, incidental, consequential or special damages, including loss of profits, revenue, business, goodwill or data, arising out of or related to platform use.

We may suspend, restrict or terminate access if we reasonably believe that you have violated these Terms, created legal or security risks, failed verification, or failed to pay applicable fees.

These Terms are governed by the law applicable to the operating entity of B2B.repair, unless mandatory law requires otherwise. Courts of competent jurisdiction in that forum shall have jurisdiction, unless otherwise required by applicable law.

Questions about these Terms can be sent to: